Questions about products and orders

How can I search for a specific product in the store?
To search for a product, please use the search module located at the top of the website. Enter the desired information, and if it is available on the site, a list of matching results will be displayed.

I am a legal entity. Can I make a purchase?
Yes, Siawardrobe.com processes orders from legal entities. To receive a fiscal invoice with company details, please enter the required information during registration or throughout the checkout process.

What should I do if I want the delivery to be made to a different address than the one in my customer account?
During the checkout process, you will have the option to enter the details of the desired delivery address.

Customer account management

I forgot my account password. What should I do?
If you do not remember your account password, please use the Recover forgotten password option available on the Account login page.

How can I change my account details?
To update your customer account details, please log in and access the Update account option available in the My Account section.

Do I need an account to make a purchase?
To shop on this website, you need to create a user account. This can also be done after adding the desired products to the shopping cart.

Can I modify a placed order?
If you wish to modify an order, please contact us using the contact form on the website. Make sure to include the order ID, which can be found in the Order history section.

Can I view information about my previous orders?
You can view your order history by accessing the Order history section.

General questions

I would like to purchase a product that is out of stock. What should I do?
For more information regarding product availability, please contact us using the contact form on the website. The maximum delivery time is 20 days, while the standard delivery time is 14 days.

I would like additional information that is not available on the website. What should I do?
In this case, please contact us using the contact form or via DM on our Instagram page @siawardrobe or via e-mail at contact@siawardrobe.com